Wayfinding/Place Making

It’s National Philanthropy Day! This festivity is a fabulous opportunity to reconnect with your community and stimulate charitable relationships. Designated by the Association of Fundraising Professionals (AFP), it is a day to celebrate charitable activities in the form of donated financial, in-kind and volunteering support. We at EDM hope you’re making the most of this…

By Susan E. Mazer, Ph.D., President & CEO, Healing HealthCare Systems Visiting an Emergency Department (ED), whether as a patient or the family member is dreaded for so many reasons. First, of all, an emergency is frightening and immediate, causing all sorts of stress. Second, it may take hours and hours to be seen and…

There are many headaches associated with airports, but their layout is often one of the biggest complaints.  A 2016 Curbed article featured commentary from 5 experts about airport design. The big takeaway? They weren’t designed to handle the influx of people that they handle today.  One thing that could help alleviate some of these issues…

When patients pay a visit to their doctor, they want thorough and efficient care. But far too often, their experience is hampered by confusing hospital layouts, poor communication, and lengthy wait times. It may not be possible to fix these issues immediately, but there are ways to alleviate some of the attached headaches and craft…